Delivery & Assembly
SHIPPING, DELIVERY and INSTALLATION are Free at Sofares!
Sofares, which has adopted the principle of offering quality and original collections at affordable prices, carries out the orders of its customers in regions where it does not have a store yet, with the support of expert logistics companies.
Your orders are delivered free of charge to your building's outer door for all your purchases of 5000 TL or more, which you will make from sofares.com, the most popular furniture store on the internet, or from Sofares stores. Deliveries are made to the nearby regions by Sofares' own vehicles, and to other provinces/districts of Turkey by specialized transport companies. Since the vehicle that will carry the furniture to be purchased may grow larger according to the size of the furniture to be purchased, in cases where it is not possible to reach the address where the delivery will be made by a large vehicle due to physical conditions, terrain and road conditions, orders are left at the nearest central point, with the knowledge and approval of the customer.
SHIPPING, CARGO and DELIVERY Details for your Special Design Furniture at Sofares
Prioritizing customer satisfaction, Sofares delivers the orders of 5,000 TL or more to its customers in all provinces and some districts throughout Turkey, excluding İnegöl, to their addresses free of charge through its contracted corporate logistics company.
We would like to thank you for your understanding for possible delays that may arise due to unexpected and unexpected reasons during the production, transportation and delivery processes, and for the possible mishaps that can be compensated by us, and we wish you to enjoy our products in good days.
It's good to know!
As Sofares, we deliver to every point of the world, not just Turkey. Since furniture is larger and heavier than other items in the house, it is usually transported by large vehicles. Although it has the logistics infrastructure and solution partners who are experts in their fields that can deliver to every point in Turkey, sometimes it is not possible to reach the specified address due to reasons outside of us, such as the geographical conditions of the region, road conditions and narrow streets. In such cases, we make the delivery to the closest point to that address in line with the information of our customer.
Order and Delivery
Our furniture, which you order from www.sofares.com, is produced individually and is not stocked. If you are in Kayseri, we produce the furniture you want and deliver it to your address within 25 to 35 working days. If you want delivery to an address outside of Kayseri, we will bring the product to your door within 40 to 45 working days. For our overseas shipments, you can talk to our store about the time, as the times may vary depending on the country where our furniture is going and the shipping conditions of that country.
More importantly ! Escrow System
You can entrust your furniture to us! By using the "Escrow System" service offered free of charge by Sofares to all its customers, you can receive the products you ordered at any time in the future, up to 3 years. In the escrow furniture option, you must confirm your furniture that you want to be delivered to us with one of our branches at least 40 days in advance.
For your questions about Order, Delivery and Assembly about your products, you can contact us at the phone numbers in our contact section, and you can ask any detail that comes to your mind.
All products sold on sofare.com and in our stores are under the guarantee of Sofares. All of our products are guaranteed by the manufacturer for 2 years. Problems that may occur within the scope of warranty on the products you purchased will be resolved by our authorized services. Sofares will also guide you through your warranty issues.
In order to be covered by the warranty, the products you purchased must not have been damaged by you.